OUR WHY
Founded on the principle of providing equitable healthcare access regardless of financial status, our mission has been to dismantle the financial barriers in healthcare. Through continuous innovation and dedication, we have crafted a solution that has profoundly impacted the lives of patients, offering them genuine, unrestricted access to healthcare services. Our vision extends far beyond our current reach, aspiring to bring this transformative healthcare funding model to communities across Australia and beyond, to the global stage.
We are an impact-driven startup, built on redemptive design and committed to doing good.
Take a minute to find out more about why we are here.
What is MyDocPay
MyDocPay is a healthcare payment processing platform that offers unique, patient-empowering products, Complete Pay and Together Pay, designed to eliminate financial barriers to care and provide fair pay for healthcare providers.
Complete Pay fully covers a patient’s healthcare bill upfront, with no out-of-pocket cost to the patient at the time of care. MyDocPay recovers costs through Medicare rebates.
Together Pay allows eligible patients to co-pay a gap over time in manageable instalments while still ensuring providers are paid promptly in full.
Patients leave their appointment knowing their care has been covered, and clinics experience reduced admin and faster payment workflows for normal payment processing.
Who it helps:
We serve:
Allied Health
Specialist Consultants
General Practices
Our platform particularly empowers:
Concession card holders
Patients with chronic, complex or mental health conditions
Aged care residents and Aboriginal or Torres Strait Islander peoples
Any Medicare-eligible patient who agrees to our terms
Why we’re different
The healthcare payments space might seem mature, with major banks and insurers involved, but MyDocPay stands apart.
We don’t just move money. We drive health equity and provider sustainability with:
Purpose-built products for Medicare-funded healthcare
Transparent, ethical payment structures
Embedded social impact goals
Technology that integrates with existing clinical systems
Compliance and Trust
MyDocPay Pty Ltd (ABN: 28 644 417 283) is not health insurance, credit, or financing. It is a healthcare payment platform that complies with:
Health Insurance Act 1973
National Consumer Credit Protection Act 2009
Responsible Buy Now, Pay Later and Other Measures Act 2024
Our products have been independently reviewed by healthcare-specific legal experts to ensure they meet all legislative requirements. We uphold strict Medicare compliance and billing integrity and conduct quality reviews to protect patients and providers alike.
📄 For more information, see our Terms and Conditions or contact our support team.